I'm trying to link sentences across languages, but every attempt only displays an error message instead: "An error occurred while saving. Please try again or contact us to report this."
I looked at the guide (http://en.wiki.tatoeba.org/arti...tro-linking#), and the drag-and-drop method seems like it would be intuitive, but the icons shown on that page do not resemble the current Tatoeba interface. Could someone update that page, please, or offer me some idea for how to do this?
Which sentences are you trying to link?
Aiji also reported an issue with linking, so maybe there's a bug with the feature.
To figure out what is wrong, I will need to know more precisely what you tried to do.
The icons on the wiki are a bit different, but they are positioned at the same place, and should still work the same way.
For example, while trying to link French sentence #5329152 to the English sentence #2308116, I tried to drag the blue arrow from the left of the French sentence onto the diagonal paper-clip or chain icon above the English sentence.
Thinking it might be a problem specific to my OS, I've tried to link sentences both from my home Macintosh and from my PC at work. In both cases, I got only the error message:
"An error occurred while saving. Please try again or contact us to report this."
[not needed anymore- removed by CK]
Thanks to CK for sending a clear graphic that made linking understandable even to my thick old head. I was able to relink Pfirsichbaeumchen's sentence with no trouble.
Previously I had formed exactly the opposite of the right idea as to the interpretation of the icons. I was thinking that the scissors meant the current state, as opposed to the result that would follow from clicking on it. Somehow, I had thought that the presence of the scissors icon meant that the sentence was currently unlinked and that I must click on that icon to link it. This, of course, had the effect of unlinking a perfectly good existing link, as well as creating an error message.
In my ignorance, I was creating as much chaos as a driver arriving at a red traffic light and thinking that it must mean "go." My apologies to all.
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This post on a usability forum relates to the kind of problem you're talking about, namely whether a toggle button should show the system's current state or the state to which it should change:
I found the discussion pretty interesting.
the correct way to avoid such a mess in the future is the following :
1) Check that a contributor UNDERSTANDS the UI before granting them the privilege to destroy other contributors' patient work.
2) add tooltips to the linking/unlinking buttons clearly explaining what they mean and do.
Thanks to AlanF for the link to the very interesting discussion at the user interface design forum; it helps clarify things, and it may offer some help to our tireless programmer TRANG if it is something that could be implemented without too much difficulty.
Thanks also to sacredceltic for the helpful suggestion of a tooltip, something that could display on hovering over the icons in question (assuming that this would not appreciably slow down the response time of the website.)
Also, if sacredceltic really feels that my overall efforts here are destructive, I have no objection if the Tatoeba community were to reduce my status from Advanced Contributor to that of an ordinary Contributor or, in extremis, were to ban me from further contributions to the site. I bear no ill will to anyone, and I wish only for peace to all.
I wrote an issue ticket regarding the suggestion of tooltips:
We actually had a regression, which went unnoticed. There used to be tooltips on the link/unlink icons.
I tested on an older version of Firefox (Firefox 41) and the tooltips are displayed. But on the newer version (Firefox 50), the tooltips are no longer displayed. I'm not sure since which version this changed exactly, and what is the behavior for other versions of other browsers.
But this issue is easy to fix and will be fixed on the next Tatoeba update, this weekend.
> I have no objection if the Tatoeba community were to reduce my status
> from Advanced Contributor to that of an ordinary Contributor or, in
> extremis, were to ban me from further contributions to the site.
Let's not over-dramatize, as humans we all make mistakes. As long as you understand how the UI works now, we're completely fine.
so you have unlinked, since the time you became an advanced contributor, dozens or even hundreds of patiently elaborated translations that were perfectly valid like here https://tatoeba.org/fra/sentences/show/1042481
This is absolutely shameful and I DEMAND that you immediately relink them ALL.
You are not proficient in French and you don't know the meaning of what you read in this language, so PLEASE STOP linking or unlinking translations in this language !
I don't get why you became an advanced contributor, which enabled you to destroy the work of other contributors !
Why on earth is the mastery of languages and the understanding of the service UI not a prerequisite to becoming advanced contributor ? That is beyond me !